Text Messaging Policy

Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes.

Mobile opt-in information and SMS consent are never shared with anyone for any purpose.

SMS Consent

When you affirmatively opt in to text messaging, you agree to receive conversational and transactional text messages from LUXi at the number provided. Messages may include booking updates, pickup coordination, driver arrival notifications, trip-related information and customer support responses.

Consent to receive text messages is not a condition of purchasing transportation services.

Messaging Terms

1. Message frequency varies based on ride activity and support needs.
2. Reply STOP to opt out at any time.
3. Reply HELP for assistance, or contact support@luxipa.com or (844) 844-LUXi.
4. Message and data rates may apply.
5. Carriers are not liable for delayed or undelivered messages.